Legal
Privacy Policy.
This policy explains how Climate Tribe collects, uses, stores, and protects your personal information when you use our website and services.
Who we are
Climate Tribe ("we," "us," or "our") operates the website climatetribe.life and provides a monthly subscription service that converts carbon footprints into verified tree planting across the United States. Tree Planter Project is a not for profit initiative.
Information we collect
We collect information that you provide directly to us, including:
- Account information: name, email address, and password when you create an account.
- Billing information: payment details processed securely through our payment processor. We do not store full credit card numbers on our servers.
- Subscription details: plan selection, planting preferences, and impact goals.
- Communications: messages you send us through contact forms, email, or customer support.
We also collect certain information automatically:
- Usage data: pages visited, time spent on site, clicks, and referral sources.
- Device information: browser type, operating system, IP address, and device identifiers.
- Cookies and similar technologies: we use cookies to remember your preferences, understand how you use our site, and improve your experience.
How we use your information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process your subscription and payments.
- Send you planting updates, impact reports, and service notifications.
- Respond to your comments, questions, and requests.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Personalize your experience and deliver content relevant to your interests.
How we share your information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: we share information with trusted third parties who perform services on our behalf, such as payment processing, email delivery, analytics, and customer support. These providers are contractually obligated to protect your information.
- Reforestation partners: we may share anonymized, aggregated impact data with our tree planting partners to coordinate planting efforts. This data cannot be used to identify you personally.
- Legal requirements: we may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and tracking
We use cookies and similar tracking technologies to collect and store information about your preferences and browsing activity. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. We use analytics tools to understand how visitors interact with our site and to improve our services.
Data security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption for data transmission and storage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
Your rights and choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: request that we correct inaccurate or incomplete information.
- Deletion: request that we delete your personal information, subject to certain exceptions.
- Objection: object to the processing of your personal information for certain purposes.
- Portability: request that we transfer your information to another organization or directly to you.
- Withdraw consent: where we rely on consent to process your information, you may withdraw it at any time.
To exercise any of these rights, please contact us at the email address below. We will respond to your request within a reasonable timeframe.
Children's privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
International transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer information to the United States and process it there.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
Contact us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: hello@climatetribe.life.
Effective date: June 30, 2026